| | ShippingShipping Information - United States and Canada
All USA orders are processed and shipped the next business day (Monday - Friday excluding Holidays) after the order has been placed. If your product is backordered we will notify you via e-mail.
We ship ONLY UPS Ground in the USA
We ship ONLY UPS Standard to Canada
CANADA: You only pay the "LANDED COST". You will know the total cost of your order before it leaves the USA and will not be charged any additional fees and taxes.
IMPORTANT CANADIAN NOTICE: We are able to offer our Canadian customers a "Landed Cost" because we are a Non-Resident importer to Canada. All customs duties, brokerage fees and Goods and Services Taxes (GST) are included in the shipping price and paid by us. There is no Provincial Sales Tax (PST) under this arrangement.
We ship once a week to Canada, generally Friday. It takes two days to Fort Erie, then whatever time it takes UPS to ship to your Province.
The shopping cart will automatically calculate your shipping/Landed cost when you enter your shipping address during the first part of the check out process.
We do not ship outside of the United States and Canada.
All products carry a 15 day 100% satisfaction guarantee!
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Provide our customers with easy access to the flooring
manufacturers recommended floor care and maintenance products at the best possible prices with superior customer service. Our customer service staff understands your flooring needs and is trained on all our floor care products and will do their best to answer your floor maintenance questions. Also, we stock every floor cleaning product we sell so that we can deliver it to you in a timely fashion. |
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